1. Gathering TFTP configuration data in PhoneView
- NOTE: Phone WebAccess property should be enabled to gather current TFTP information.
Follow these steps
- Select phones
- Filter to Registered phones form Data explorer (Status >> Registered)
- Select Phone/s (shortcut Ctrl + A selects all phones)
- Click on Query dropdown menu on toolbar >>> Device Info >>> Selected
- Save data gathered - File >> Save (DataView table can be optionally exported to a spreadsheet, File >> Export )
2. Set/Clear TFTP Server configuration
(TFTP macro commands)
Cmd:SetTFTPServer:10.10.10.10 |
Enables Alt TFTP and sets TFTP Server 1 to the specified IP Address, it will also clear the ITL file if the model prompts for confirmation |
Cmd:UpdateTFTPServer:10.10.10.20 |
Updates TFTP Server 1 (requires Alt TFTP to be enabled already) |
Cmd:UpdateTFTPServer2:10.10.10.30 |
Updates TFTP Server 2 (requires Alt TFTP to be enabled already) |
Cmd:ClearTFTPServer |
Disables Alt TFTP |
Cmd:UnlockSettings |
Toggle the lock on the settings pages (only applies to 79xx models, command will no do nothing on other models). Note: This macro includes a 5 second pause to allow the settings lock state to change, so you can use another macro immediately after this one knowing the change has taken effect |
Tip
When updating the phone configuration i.e. 'Cmd:ClearTFTPServer' the phones settings page needs to be enabled and unlocked. Settings are enabled by default, if not enabled can be enabled in CUCM, to unlock the settings page (mostly only 79xx models) you can use the 'Cmd:UnlockSettings' command to toggle the settings lock. If you are unsure of the 'lock state' of the settings performing a hard reset will ensure the phone will be in a 'Locked' state when it comes back online so then sending a 'Cmd:UnlockSettings' before a 'Cmd:ClearTFTPServer' will ensure that command will consistently apply even if phones are in a mixture of locked states. This can be combined into a single macro command to disable Alt TFTP:
Cmd:HardReset|Cmd:Pause:120000|Cmd:UnlockSettings|Cmd:ClearTFTPServer
This will perform a hard reset, wait for 2 minutes, unlock the settings then disable AltTFTP all in a single macro that can be sent to multiple devices, including a mixture of phone models in a single operation.
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