How to Perform Extension Mobility Login and Logout in PhoneView

This article provides two ways to log users in or out of phones using PhoneView, including steps for both individual and bulk updates.

Way 1

Step 1: Perform a Group Update

1. Open PhoneView.

2. Run a Group Update to refresh phone data.

Step 2: Access Registered Phones

1. Navigate to Status.

2. Click Registered Phones.

Step 3: Switch to Data View

• Select Data View at the top to view detailed phone information.

Step 4: Verify EM Status

• Ensure that EM Enabled is True.

Step 5: Enter the Username

1. In the User column, double-click the desired cell.

2. Enter the appropriate username.

Step 6: Log In or Log Out the User

• Click Login to log in the user, or Logout to log out the user.

The Activity Log will display a message indicating that the command was successful.

Way 2: Bulk Login or Logout

Step 1: Export Phone Data

1. In PhoneView, click File.

2. Select Export.

3. Save the exported spreadsheet to your local computer.

Step 2: Update the Spreadsheet

1. Open the exported Excel sheet.

2. Enter the username(s) in the User column.

3. Ensure EM Enabled is True for all rows being updated.

4. Save the file.

Step 3: Import the Updated Spreadsheet

1. Return to PhoneView.

2. Click File > Import.

3. Select and import the updated Excel file. 

The Activity Log will show that rows were imported.

Step 4: Confirm Updates in PhoneView

• You should now see the updated usernames in PhoneView (e.g., a newly added user such as abc).

Step 5: Log In the Updated Phones

• Click Login Phones to log in all updated users.
  The Activity Log will confirm success.

  

Step 6: Log Out Users (If Needed)

• Click Logout Phones to log out users.
  The Activity Log will confirm success.

The Activity Log will indicate that the command was successful.