The following table provides a brief description of all the information gathered by PhoneView. It also includes the source of the information and the phone web server dependency:
Data |
Source |
Description |
Phone Web Server Dependency |
Name |
UCM |
Device Name i.e. SEP123456789012 |
No |
IP Address |
UCM |
Device IP Address i.e. 10.10.205.199 |
No |
DN |
UCM |
Directory Number (Extension) i.e. 1221 |
No |
Description |
UCM |
Device Description i.e. "Reception phone" |
No |
User |
UCM |
Device Extension Mobility User i.e. John.Doe |
No |
Device Pool |
UCM |
Device Pool i.e. DP1 |
No |
Location |
UCM |
Location of the device |
No |
Region |
UCM |
Region of the device. |
No |
CM Group |
UCM |
Call Manager Group of the device. |
No |
Device CSS |
UCM |
Device level Calling Search Space. |
No |
Phone Load |
UCM |
Device specific Phone Load . |
No |
EM Enabled |
UCM |
Extension Mobility Enabled/Disabled for the device. |
No |
Login Time |
UCM |
Time the user logged in using Extension Mobility. |
No |
Last Change |
UCM |
Time of the last change made in UCM for this device. |
No |
Last Registered |
UCM |
Time stamp the phone last registered with UCM |
No |
Status |
UCM |
Device status i.e. Registered/UnRegistered/UnKnown |
No |
ActiveServer |
UCM |
Current active server/subscriber the Device is/was registered too. |
No |
Model |
UCM |
Device Model i.e. Cisco 8945 |
No |
Cluster |
PhoneView |
Cluster name given when installing PhoneView . |
No |
Owner |
UCM |
Owner of the device either logged in or assigned as the Owner in UCM. |
No |
|
UCM |
Email Address of owner. |
No |
First Name |
UCM |
Owners First Name. |
No |
Middle Name |
UCM |
Owners Middle Name. |
No |
Last Name |
UCM |
Owners Last Name. |
No |
Manager |
UCM |
Owners Manager. |
No |
Telephone Number |
UCM |
Owners Telephone. |
No |
Department |
UCM |
Owners Department. |
No |
Device Profile |
UCM |
Get the logged in users profile |
No |
Agent Id |
UCM |
Gets the UCCX agent id |
No |
IPCC Extension |
UCM |
Cisco IP Contact Center Extension |
No |
Agent State |
UCM |
UCCX Agent state (e.g Ready, Not Ready |
No |
SSHEnabled |
TFTP |
Indicates if SSH is enabled for this device. |
No |
SSHUsername |
TFTP |
The Username configured for accessing this device via SSH. |
No |
WebAccess |
TFTP |
Phone Web Server Enabled/Disabled for this device. |
No |
PC Port SPAN |
TFTP |
PC Port SPAN setting for this device. |
No |
Settings Access |
TFTP |
Settings Menu Enabled/Restricted/Disabled for this device. |
No |
LLDP Asset ID |
TFTP |
The LLDAP Asset ID for this device. |
No |
SerialNumber |
Phone |
Device Serial Number. |
Yes |
ITL Status |
Phone |
ITL Status of the device |
Yes |
ITLSignature |
Phone |
Signature of the ITL file on the device. |
Yes |
TVS Status |
Phone |
TVS Status of device. |
Yes |
WebServer Online |
Phone |
Indicates if the device web server is Enabled or Disabled |
Yes |
WebServer Auth |
Phone |
Indicates if the device is been authenticated for web server access |
Yes |
Firmware |
Phone |
Current Firmware of the device. i.e. SCCP 9-4-2-8 |
Yes |
FirmwareModule1 |
Phone |
Current Firmware of the first expansion module (if attached). |
Yes |
FirmwareModule2 |
Phone |
Current Firmware of the second expansion module (if attached). |
Yes |
AltTFTP |
Phone |
Is alternate TFTP Server enabled. |
Yes |
TFTPServer1 |
Phone |
IP Address of TFTP Server. |
Yes |
SecurityMode |
Phone |
Security status of the device. i.e. Non Secure |
Yes |
VideoCapability |
Phone |
Availability of Video feature. |
Yes |
MWI |
Phone |
MWI Lamp status for this device. |
Yes |
SwitchPortCfg |
Phone |
Switch Port configuration. i.e. Auto/100Full |
Yes |
PCPortCfg |
Phone |
PC Port configuration. i.e. Auto/100Full |
Yes |
PCPortSpeed |
Phone |
Actual/negotiated PC Port speed/state. |
Yes |
PCPortRXCRC |
Phone |
PC Port CRC Receive Error Count. |
Yes |
PCPortRXTotal |
Phone |
PC Port Total Receive Data Count. |
Yes |
VoiceVLAN |
Phone |
VLAN Id of the Voice VLAN for this device. |
Yes |
SwitchName |
Phone |
Device Connected Switch Name |
Yes |
SwitchIPAddress |
Phone |
IP Address of Connected Switch. 10.10.250.254 |
Yes |
SwitchPort |
Phone |
Port Number of Switch the device is connected too. i.e. GigabitEthernet0/5 |
Yes |
SWPortSpeed |
Phone |
Actual/negotiated SW Port speed/state. |
Yes |
DHCP Server |
Phone |
The IP Address of the DHCP Server that issued address for this device. |
Yes |
MOS |
Phone |
The MOS Score for the current/last call on this device. |
Yes |
Codec |
Phone |
The Codec used for the current/last call on this device. |
Yes |
CustomGroup |
PhoneView |
The Custom Group this device has been assigned too. |
No |
Custom1 |
PhoneView |
Custom data field that can be used for filtering. |
No |
Custom2 |
PhoneView |
Custom data field that can be used for filtering. |
No |
Custom3 |
PhoneView |
Custom data field that can be used for filtering. |
No |
Custom4 |
PhoneView |
Custom data field that can be used for filtering. |
No |
Custom5 |
PhoneView |
Custom data field that can be used for filtering. |
No |
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