The "UFX JTAPI not installed" error happens when the private JVM installation installed along with PhoneView is not found. The private Java JVM is installed in the following location:
C:\ProgramData\UnifiedFX\JTAPI\JVM\bin
This folder may be empty if there is a permission issue when running the PhoneView MSI Installer, it may be necessary to run the MSI installer as an administrator to ensure these files are installed.
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